Character or nature of a customer or a prospect can be traced through the indicators such as the carriage, clothes, expressions. Conversation and actions of the customer in quest Let us consider these indicators or parameters in detail to have a clear understanding.
The first chunk of sizing up process namely 'Character analysis' is a must to read the mind of a customer to gauge him to adopt an approach to convert his desires or needs into - ants. However, we are going by external features where one may come to wrong conclusions.
He is also known as 'nervous' or 'timid' customers. He likes silence most and, therefore, not interested in speaking rich. He prefers to remain silent and avoids to talk. He is super-sensitive and feels hurt if the salesman says any thing against him.
Children are not only pure consumers but have their deep impact or purchases of the family. It is very difficult to define as to who are children if we speak in terms of age. Experts differ widely as to what shall be the age group of children. However, children are those who develop differentiation senses.
Right from the early down of human civilization people took it till recent years the age-old statement namely, "Man for the field and woman for the hearth", the male dominated society and value systems are fast disappearing.
Sizing up a customer is to diagnosing a prospect. It is the character detection and analysis, this is the art of tracing the particulars of a customer he meets. It is the psychological investigation so that he can present his view-points, the talk in the most matching way; into interest and interest into demand and finally make him to react favorably resulting in sale.
These are the greedy people better known as cupid who come to the selling out let to take a chance as they are not badly in need of the things nor having a keen interest to buy. As they are greedy, they are out for bargaining much below the floor prices.
Such a customer is a cheat, imposter, who is wise in fooling others.. They are the dishonest shoppers, where their aim may be to lift or cheating the salesman while he is busy in presenting. Being dishonest, they go on asking all the possible questions let the product or product at least rate.
Divine power has made all the difference and distinction is this world where human species is not an exception. The customers may be physically and mentally handicapped by birth or by an operation in the course of surgery or by accidents.
He is known by alternative words like pompous or snob or vain type. He is a kind of customer who has a very high opinion about himself. Self-concept in the major mark of such customer. He is self-pumped and, therefore, swollen personality.