The process of communication comprises three elements:

1. The communicator or sender:

In an organisational set-up, the communicator or sender is the employee with ideas, intentions, opinions, information and a purpose for communicating.

2. The Message:


The purpose of the communicator or sender is expressed in the form of a message – either verbal or non verbal.

3. The Receiver:

In order that the process of communication is completed, the message in its relevant form is transmitted to the receiver.