Letter to a foreign customer regarding delay in shipment due to unavoidable causes

COMPANY NAME
Address
Place

Dear Sirs,

The present transport workers strike in _________________has caused delay in dispatching a number of our export orders. We are sorry that your order is held up due to this reason.

All the auto-parts ordered by you against your order _____________of _____________(date) are packed according to your instructions and are handed over to the regular transport agents on __________________(date). You could have received the consignment well in time. But on enquiry we have found that these are still with transport agents because of workers strike.

However, we are making private arrangements to move your goods to ________________ dock and are confident to ship them by_________________(date) positively. We apologies for this inconveniences and assure you that we are doing our best to ship your consignment.

Yours faithfully,

Name