“Communication is something so simple and difficult that we can never put it in simple words” says T.S. Mathews. But we do need definitions to understand the term “Communication”.

Peter Little :

“Communication is the process by which information is transmitted between individuals and/or organisations so that an understanding response results”.

Newman and Summer :


“Communication is an exchange of facts, ideas, opinions, or emotions by two or more persons”.

Louis Allen :

“Communication is a sum of all the things one person does when he wants to create understanding in the minds of another. It involves a systematic and continuous process of telling, listing and understanding”.

Thus communication involves interchange of thought or information among persons in an organisation and is a systematic and continuous process of telling, listening and understanding. The proper understanding of message is an important aspect of communication. In the words of Theo Haiman “Communication is the process of passing of information and understanding from one person to another”.