The final result of sales talk will be either positive or negative taking the present situation. The concluding routine to be followed is really important which speaks of real culture of a professional salesman.
Filing is a form of record keeping in files for future reference. It provides a means of preservation of business records for reference at a future date. The processes of arranging and storing records so that they can be located when required. The routine which helps in smooth handling of files is called filing routine.
A planned approach to activities necessary to attain desired activities is called office system. A system is a planned way of doing an independent activity, which involves a number of, interrelated and inter dependent activities called procedures.
A routine denotes a series of clerical acts necessary to perform the office work. The planned sequence of operation carried in the business is called routine. The word procedure and routine convey same thing and are used inter changeably.
The following routine for inward mail is suggested for those organizations receiving more than 1000 letters per day: (a) 45 minutes before opening of office all the mails are opened. (b) Before opening of letters, the letters are divided into four categories like special, confidential (official) private (executive) and private (general).
Office routine is a planned sequence of operations for handling recurring business transactions uniformly. Office routine occupies a significant part of office system and it consists of a number of steps involved in doing a piece of work.