Short notes on Phone Banking


Phone Banking is yet another banking service offered by banks. Under this system, like in ATM card, a secret code number is provided to each account holder. A customer wanting to know his bank balance or any other information relating to his bank account should dial up a particular phone number indicated by the bank.

When the number is dialed, a recorded voice will ask you to identify yourself with your account number and code number.

If the numbers are tallied, you will get all the information you want to know about your account. Presently many foreign banks provide this service. You cannot draw cash or deposit cash through phone banking. It is basically an information service.

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