The followings are the essential features of office work:
(a) Office work is primarily a paper work but sometimes office work includes non-paper work activities.
(b) Office work facilitates the functioning of the whole organisation.
(c) It is very difficult to measure office work because it is essentially brainwork.
ADVERTISEMENTS:
(d) It is very difficult to state office work precisely and accurately in terms of standard of quality and as such, it becomes difficult to exercise a control over office work.
(e) Office work is performed at different departmental level and it need not be located at a central place.
(f) The efficiency in office work cannot be precisely judged as it depends on the flow of work process.