The LIC is one of the largest users of Information Technology in terms of hardware and in house developed application software. The “Green Channel” is for on the spot policy completion and the “Single Window” provides all policy servicing at one single point.
The “CRM” module shows all the relevant details of a customer displaying his individual interest in particular plans and giving marketing leads to meet his future needs.
The LIC has Wide and Metro Area Network Connect 90 centers covering 101 division and 2037 branches.
Through the LIC’s website people get information about the Corporation’s products services, subsidies, and addresses of branches and about the premium payment through the internet. The LIC has installed Information. Kiosles at prominent places in India.