6 main Features of Human Relations Theory

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6 main Features of Human Relations Theory

1. The worker is a human being, who is also member of a team.

2. His contribution to output is determined as much by his physical capacity as his willingness to work.

3. Non-economic rewards play a central role in making him a willing worker.

4. Due to their social nature workers form primary groups among themselves, which do not follow any formal rule of principle?

5. A manager should

(a) Encourage the formation of such groups,

(b) Use them as a supplementary force to strengthen the formal organisation,

(c) Build adequate channels of communication, formal and informal, with the workers and their groups, and

(d) Follow a relations-oriented rather than task-oriented style of leadership.

6. Participation in decision making may also result in more output from the workers.


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