It was hearting to note that a new telephone exchange providing for 10,000 additional connections for the city was formally opened by the Ministry of Communication.
I write this letter as concern citizen of the country which thoughts boasts of every latest technology in telecom does not seemed assumed to failure of average 502 phones per day in the same breathe.
It is a pity that the efficiency level of every functional telephone exchange can be obtained at the optimum. An out of order telephone takes weeks to restored to service. The civic agencies have turned a deaf ear to repeat pleases from certain citizen to remove the accumulated garbage. It will also explore the principles of fitness and what fitness levels you should be aiming for to gain entry into any of the services. I write this letter as concern citizen of the country, which thoughts boasts of every latest technology in telecom does not, seemed assumed. Similarly, the follow up facilities on any complaint is very poor that it is difficult to imagine how the telecom department is going on with the additional burden of 10,000 lines.
I therefore suggest that besides opening new telephone exchanges the department of telecom should take urgent steps expect bouquets from the public.