Sample complaint letter regarding supply of wrong goods



Dear Sir,

We thank you for your promptness in the execution of order. However, on opening packets, we find that these are not in consonance with our order. You have sent _________armless folding chairs, ______________chairs with arms and _____________folding tables. We had asked ______________armless folding chairs, __________folding tables and _______________chairs with arms.

We hope the mistake would have occurred at processing stage. Kindly, let us know how we should return the excess number of furniture not ordered.

Yours faithfully,