What is Despatching in Office Management?



The term despatching denotes sending of the mail. It is the process of sending the letters to its destination through the messenger or the post office. The despatch clerk performs the despatching functions if a separate mailing department is opened. In case of a small organisation this activity is performed by the secretary. Despatching denotes the following functions:

(a) Collection of letters from different departments.

(b) Folding the letters.

(c) Preparation of envelopes and inserting of folded envelopes.

(d) Sealing of the envelopes.

(e) Sorting and stamping of the envelopes.

(f) Recording in despatch register, and

(g) Posting of letters into post boxes.